FAQs

Do you ship overseas ?

We primarily ship within the United Kingdom. We also offer free shipping. We run discounts and promotions all year, so stay tuned for exclusive deals.

Do you offer free shipping ?

Yes! We offer free standard shipping on all orders within the United Kingdom. Delivery times and shipping details can be found on our Shipping Policy page.

How long it will take to get my order ?

Orders are processed within 1–2 business days. Once dispatched, delivery typically takes 4–7 business days within the United Kingdom. You'll receive a tracking number as soon as your order ships.

What is your guarantee ?

We offer a 30-day return policy on eligible items. If you're not completely satisfied with your purchase, simply contact our support team and we'll be happy to assist you. For full details, please visit our Refund Policy page.

How can I contact Northroom ?

You can reach our customer support team by email at support@northroom.shop, through ourContact Uspage, or via ourlive chatfor quick assistance during business hours. We're always happy to help with any questions before or after your purchase.

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